Welcome to the Kissimmee Utility Authority


Sever Outage Alerts

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In the event of a major power outage following a hurricane or other disaster, KUA can send to interested customers text messages (SMS) and/or e-mail updates on restoration progress.

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Kissimmee Utility Authority - KUA
KUA Outage Alerts

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The Toho Water Authority

The City of Kissimmee

KUA's Good Neighbor Energy Fund

KUA's Good Neighbor Energy Fund is a voluntary customer contributory program that helps KUA customers experiencing financial difficulty pay their KUA utility bills in emergency situations.

KUA is asking people to reach out and contribute to the fund. This program is designed so that customers who can afford to - and want to help others - can make voluntary contributions to the fund. It's a small gift that could really make a difference in the lives of families experiencing temporary problems in this time of economic uncertainty.

The donations collected through the fund are turned over to Osceola County Council on Aging, which is responsible for administering all funds donated through the program.

KUA Matches Funds, Dollar for Dollar
KUA matches, dollar for dollar, all contributions made by its customers. So that means for every dollar you contribute, $2 goes to help your neighbors, doubling the impact of your generosity.

Donating is Easy
It's easy to be a Good Neighbor. Contributions to the fund can be made in several different ways:

1. Download the pledge card below, sign it and return it with your bill payment, or you can send it directly to KUA at Good Neighbor Energy Fund, Kissimmee Utility Authority, 1701 W. Carroll Street in Kissimmee. The amount of donation you select on the pledge card will be added as a line item to your utility bill beginning the following month. One-time contributions to the fund are also welcomed. Send a separate check or money order along with the completed pledge card with your utility payment.

2. Donations can also be made via credit cards. Simply click the "Donate" button below to complete the transaction. No PayPal account is needed to use this payment method.

3. Sign up for Good Neighbor Round Up of monthly bills


No matter how you contribute your donation is tax-deductible and KUA will provide you with a record of your previous year's donation the first of each year. 

Download Pledge Card

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For more information about the Good Neighbor Energy Fund, contact us at (407) 933-9800 or toll-free at (877) KUA-7700.

More Community Information -

KUA Community Events Calendar
Annual Calendar of Electric Safety & Energy Conservation
KUA's Good Neighbor Fund
Community Links