Welcome to the Kissimmee Utility Authority

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Energy Saving Tips

KUA's Energy Book

Take a few moments to review this energy saving detective's notebook and share it with your family.

You'll be saying, "Aha!" when you see how easy it is to reduce your home energy use with our practical solutions.

Read the Energy-Saving Notebook

Kissimmee Utility Authority - KUA
KUA Outage Alerts

Visit KUA's Lineman's Rodeo Website!

The Toho Water Authority

The City of Kissimmee



Customer Support - The Kissimmee Utility Authority


ElectricityKUA Customer Service & Utility Support

KUA's Customer Service Center is open weekdays from 7 a.m. until 6 p.m. for both the call center and walk-in lobby. Emergency support is available 24-hours a day.

  • Contact Online
  • Phone - (407) 933-9800 or toll-free at (877) 582-7700
  • Fax - (407) 933-1936

ElectricityCustomer Welcome Packet 

KUA provides a downloadable Customer Welcome Packet for new customers. The 19-page guide includes electric service rates, outdoor lighting rental options, a bank drafting authorization agreement, Good Neighbor Utility Assistance Fund brochure, and an ENERGY STAR brochure with tips on saving energy.

KUA's Carroll St. Facility   Walk-in Business Address:

Kissimmee Utility Authority
1701 W. Carroll St.
Kissimmee, Florida 34741