Online Services

Click here to use KUA’s online contact form.

The Customer Service Center is available Monday-Friday from 7:00 AM till 8:00 PM excluding holidays to respond to online requests. If you need immediate attention please call 407-933-9800 24-hours a day.


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* Important information for applicants of electric service.


Mailing and Business Address:

Kissimmee Utility Authority
1701 W. Carroll St.
Kissimmee, Florida 34741
(407) 933-7777
Toll Free (877) 582-7700
Map & Directions

For public records requests only (407) 933-9883
Monday through Friday 7:30am to 4:30pm.