KUA Begins Power Restoration

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Hurricane Jeanne Knocks Out Service to 59 Percent of Customers

KISSIMMEE, Fla., September 26, 5:30 p.m. – Kissimmee Utility Authority (KUA) began rebuilding its power infrastructure Sunday after Hurricane Jeanne knocked out electricity to 59 percent of its customers in Osceola County.

At the peak of the storm at 12:30 p.m. Sunday, 34,000 KUA customers were without electricity. By 5:30 p.m. Sunday, crews had restored service to 19,969 of the customers impacted by the storm.

About 14,031 customers, or 24 percent, remain without power Sunday evening. Although isolated outages have been reported throughout Osceola County, the major areas without power include:

– West Highway 192, S.R. 535, Osceola Parkway
– Hoagland Blvd.
– Thacker Avenue
– Mill Run
– E. Irlo Bronson Memorial Highway (192)
– Neptune Road, King’s Highway
– Buenaventura Lakes
– Pleasant Hill Road

Damage assessment and restoration efforts began midday Sunday — even before the storm had passed. KUA began restoring power by focusing first on its transmission and main distribution lines and substations. This restores power to the largest number of customers as quickly as possible. Once substations and transmission and main distribution lines have been repaired, KUA focuses all its crews on restoring service to tap lines and service wires to individual homes and businesses.

Customers should call 407-933-7777 to report an outage. Customers may want to consider moving themselves and their families — especially those with special needs — to an alternate location during extended outages.

KUA will post regular updates related to power outages and restoration at www.kua.com. Customers can also check local media outlets for information.

Founded in 1901, KUA is Florida’s sixth largest community-owned utility providing electric service to 58,000 customers in Osceola County.

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Chris M. Gent
(407) 933-7777 x 1116
cgent@kua.com