KUA Completes Restoration of 34,000 in Two Days

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KISSIMMEE, Fla., September 28, 9:30 p.m. – By midnight, Kissimmee Utility Authority (KUA) will complete the restoration of electric service to essentially all of the 34,000 homes and businesses that lost power due to Hurricane Jeanne – the third of three devastating hurricanes to hammer Osceola County in the past six weeks.

At the peak of the storm at 12:30 p.m. on Sept. 26, 34,000 customers – or 59 percent of the utility’s 58,000 customers – were without electricity.

“We want to thank our customers for the patience and kindness they demonstrated to our employees as we worked around the clock to restore power,” said Jim Welsh, KUA’s president and general manager. “We are especially proud of our crews who worked tirelessly to get the lights back on.”

As of 9:30 p.m. Tuesday, only scattered outages remain. These outages include customers with storm damage to their home, including flooding, meter base and weatherhead damage. Customers with this type of damage will not be capable of receiving power until a licensed electrician has made repairs and the repairs have been properly inspected by city or county inspectors.

Customers who are still without power should call the utility’s 24-hour outage line at 407-933-7777.

Founded in 1901, KUA (www.kua.com) is Florida’s sixth largest community-owned utility providing electric service to 58,000 customers in Osceola County.

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Chris M. Gent
(407) 933-7777 x 1116
cgent@kua.com