KUA Declares Its Mission Accomplished

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Utility restores power to all customers on two-week anniversary of Hurricane Charley

KISSIMMEE, Fla., August 28, 5:00 p.m. – Kissimmee Utility Authority (KUA) announced Friday evening that it had completed the reconstruction of its electrical infrastructure, two weeks after Hurricane Charley ripped through northern Osceola County. Power has been restored to virtually all customers’ homes and businesses that are able to safely receive power.

Customers who cannot safely receive power include those who have experienced electrical damage to their home, such as to their weatherhead or meter base, or customers whose dwellings were red-tagged as uninhabitable. These customers should contact a licensed electrician to make the necessary repairs. Customers should contact KUA at 407-933-7777 once repairs have been made to have service restored.

KUA had targeted Sunday, August 29 as its restoration completion date, but progress made this week by KUA crews allowed the major work to be finished ahead of schedule.

At the height of Charley’s destruction, 58,000 KUA customers found themselves without electrical service. KUA gathered a small army of more than 450 line crews, tree trimmers and support personnel from throughout the Southeast who moved quickly to rebuild and restore power to its customers.

While residents may see restoration workers begin to leave, some crews will remain in the area to continue clean-up operations and help restore service to customers whose homes or businesses are unable to receive electric service at this time. It will take several months for crews to restore the system to pre-Charley conditions, but that work will be largely transparent to the customer.

Founded in 1901, KUA (www.kua.com) is Florida’s sixth largest community-owned utility providing electric service to 58,000 customers in Osceola County.

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Chris M. Gent
Manager of Corporate Communications
Kissimmee Utility Authority
1701 W. Carroll Street
Kissimmee, FL 34741-6804
(407) 933-7777, ext. 1116
Fax (407) 933-1761
cgent@kua.com