KISSIMMEE, Fla., July 11, 2011 – As part of its ongoing customer outreach, Kissimmee Utility Authority will host a customer informational gathering at 7 pm on Tuesday, July 12 at Kissimmee City Hall, 101 N. Church St.
Utility managers and staff will be available at the meeting to provide information on customer service, customer assistance programs, bill payment options, service reliability, electric rates and energy conservation as well as tips for hurricane preparedness. KUA will also have customer service representatives on hand with laptop computers for those wishing to discuss individual account issues.
“We realize these are difficult times and we hope to bring solutions that will help customers manage their energy bills and keep their service on,” said Jim Welsh, KUA’s president and general manager. “We vow to continue these efforts to bring information and assistance options to the community we serve.”
Those who attend will receive a free printed copy of the utility’s 2011 Osceola Hurricane Handbook. The 40-page guide includes practical tips to prepare for hurricanes and floods, plus helpful Osceola County telephone numbers, a disaster supplies checklist and a hurricane tracking chart.
Light refreshments will be provided and participants will have the opportunity to win one of several door prizes. For more information, contact KUA at 407-933-9836.
Founded in 1901, KUA (http://kua.com) is Florida’s sixth largest community-owned utility providing electric and telecommunication services to 64,000 customers in Osceola County, Fla.
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Chris M. Gent