KUA to Host Customer Informational Gatherings

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KISSIMMEE, Fla., May 19, 2011 – As part of its ongoing customer outreach, Kissimmee Utility Authority will host a series of customer informational gatherings this summer.

Utility managers and staff will be available at each meeting to provide information on customer service, customer assistance programs, bill payment options, service reliability, electric rates and energy conservation as well as tips for hurricane preparedness. KUA will also have customer service representatives on hand with laptop computers for those wishing to discuss individual account issues.

“We realize these are difficult times and we hope to bring solutions that will help customers manage their energy bills and keep their service on,” said Jim Welsh, KUA’s president and general manager. “We vow to continue these efforts to bring information and assistance options to the communities we serve.”

The 60-minute meetings will begin at 7 p.m. on the following dates:

Tuesday, June 14
Lakeside Community Center, 2253 Lakeside Drive

Tuesday, June 28
Barney E. Veal Center, 700 Generation Point

Tuesday, July 12
Kissimmee City Hall, 101 N. Church Street

Tuesday, July 26
Good Samaritan Village, 1441 Hoeger Circle

Tuesday, August 2
Robert Guevara Community Center, 501 Florida Parkway

Those who attend will receive a free printed copy of the utility’s 2011 Osceola Hurricane Handbook. The 40-page guide includes practical tips to prepare for hurricanes and floods, plus helpful Osceola County telephone numbers, a disaster supplies checklist and a hurricane tracking chart.

Light refreshments will be provided and participants will have the opportunity to win one of several door prizes. For more information, contact KUA at 407-933-9836.

Founded in 1901, KUA (http://kua.com) is Florida’s sixth largest community-owned utility providing electric and telecommunication services to 64,000 customers in Osceola County, Fla.

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Chris M. Gent
(407) 933-9836
cgent@kua.com