Monthly Archives: October 2008

Annual Report Hailed as One of Nation’s Best

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KISSIMMEE, Fla., October 28, 2008 – For the third year in a row, Kissimmee Utility Authority’s annual financial report has received the top award in a national annual report contest conducted by the American Public Power Association (APPA). The awards were judged based on the effectiveness of the written text, design, financial data, creativity, graphics, Read More »

Kids’ Art Contest Deadline Approaches

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KISSIMMEE, Fla., October 17, 2008 – Elementary school artists have until Oct. 31 to enter Kissimmee Utility Authority’s electrical safety art contest and earn a chance to win a $100 cash prize. The annual talent hunt is open to Osceola County students enrolled in kindergarten through grade 5, including public, private and homeschooled students. A Read More »

Customer Parking Lot to Close for Two Weeks

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KISSIMMEE, Fla., October 15, 2008 – To accommodate design modifications and repaving, Kissimmee Utility Authority will close its south (front) parking lot for approximately two weeks, beginning this Saturday, Oct. 18. During the closure, the facility’s handicapped parking will be temporarily moved to the east parking lot. Wheelchairs have been rented by the utility to Read More »

KUA Opens Employee Training Facility

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KISSIMMEE, Fla., October 14, 2008 – To ensure continued high levels of customer service, Kissimmee Utility Authority (KUA) today opened a new employee training facility that will be used for computer and skill-based training and serve as a backup call center during utility emergencies. The 600-square-foot Susan Postans Training Room, named in honor of KUA’s Read More »

KUA Revamps Delinquency Notification Procedures

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KISSIMMEE, Fla., October 10, 2008 – Effective November 1, Kissimmee Utility Authority will no longer mail a second courtesy notice to customers who are delinquent on their utility bill payment. As the economy tightens, the utility continues to look for ways to reduce operating costs while maintaining a high level of customer service. One of Read More »