Click here to use KUA’s online contact form.
The Customer Service Center is available Monday-Friday from 7:00 AM till 8:00 PM excluding holidays to respond to online requests. If you need immediate attention please call 407-933-9800 24-hours a day.
More Online Services
- Request New Service
- Update Account Information
- Transfer Account
- Cancel your Service
- Report Utility Theft
- Request a Home Energy Audit
- Sign-up for Severe Outage Alerts
- Pay your Bill Online
* Important information for applicants of electric service.
Mailing and Business Address:
Kissimmee Utility Authority
1701 W. Carroll St.
Kissimmee, Florida 34741
(407) 933-7777
Toll Free (877) 582-7700
Map & Directions
For public records requests only (407) 933-9883
Monday through Friday 7:30am to 4:30pm.
