KUA Warns of Utility Bar Code Scam

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For immediate release — July 12,  2022 KISSIMMEE — Kissimmee Utility Authority is warning its customers to beware of an active bar code scam maliciously targeting residential customers in Kissimmee recently. Over a two-day span the utility received more than 25 reports from customers who had been contacted by scammers via text or by phone…. Read more »

KUA Offices to close for Memorial Day

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For immediate release — May 24,  2022 KISSIMMEE — Kissimmee Utility Authority’s customer service center and administrative offices will be closed in observance of Memorial Day on Monday, May 30. Regular utility business hours will resume on Tuesday, May 31. Customers wishing to make a bill payment can do so through the utility’s automated telephone… Read more »

KUA Releases 2022 Hurricane Preparedness Guide

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For immediate release — May 23,  2022 KISSIMMEE — With the start of the 2022 Atlantic Hurricane Season approaching, Kissimmee Utility Authority released its 2022 Osceola Hurricane Handbook, a free, bilingual, comprehensive preparedness guide offered annually to Osceola County residents. A partnership between KUA, Osceola County, the cities of Kissimmee and St. Cloud, Toho Water Authority… Read more »

Fill the Air with Love on Valentine’s Day, Not Metallic Balloons

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Valentine’s Day is here and Kissimmee Utility Authority is warning residents about the public safety risks associated with helium-filled Mylar or metallic balloons. More metallic balloons are sold on Valentine’s Day than any other holiday and, not surprisingly, it’s also the same day that utilities across the country experience numerous metallic balloon-related power outages. Metallic… Read more »