KUA to Reopen Lobby Monday

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KISSIMMEE, Fla., June 4, 2020 – Kissimmee Utility Authority announced today that it will reopen its lobby to customers on Monday, June 8. Located at 1701 W. Carroll Street in Kissimmee, the customer service center will be open from 7 a.m. until 6 p.m., Monday through Friday, excluding holidays. KUA has adopted the countywide “We’ve… Read more »

KUA Releases 2020 Hurricane Preparedness Guide

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KISSIMMEE, Fla., June 1, 2020 – Kissimmee Utility Authority today released its 2020 Osceola Hurricane Handbook, a free comprehensive preparedness guide offered annually to Osceola County residents. A partnership between KUA, Osceola County, the cities of Kissimmee and St. Cloud, Toho Water Authority, UF IFAS Extension in Osceola County and Positively Osceola, the 40-page handbook… Read more »

NOAA Hurricane Forecast Warns of a Very Active Season Ahead

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hurricane approaching Florida

The National Oceanic and Atmospheric Administration’s outlook for the 2020 Atlantic hurricane season indicates that an above-normal season is most likely, with the possibility of it being extremely active. The outlook calls for a 60% chance of an above-normal season, followed by a 30% chance of a near-normal season and a 10% chance of a… Read more »

Our Environmental Commitment

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Environmental graphic

Being good stewards of the environment means we care for the land, air, water, and wildlife in the community we serve. Kissimmee Utility Authority protects these resources while meeting our customers’ demand for electric service. Below are some of the ways we carry out this responsibility. Waste reduction and recyclingFor KUA, landfills are a last… Read more »

Utility Closed for Memorial Day

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KISSIMMEE, Fla., May 19, 2020 – Kissimmee Utility Authority will be closed in observance of Memorial Day on Monday, May 25. Regular utility business hours will resume on Tuesday, May 26. Customers wishing to make a bill payment over the holiday weekend can do so through the utility’s portal at my.kua.com, automated telephone system at… Read more »