KUA Celebrates ‘Round-Up’ Milestone: 2,500th Customer

KISSIMMEE, Fla., September 1, 2016 – Kissimmee Utility Authority today announced that it has reached 2,500 customer sign-ups for its Kissimmee Round-Up program, a community initiative that provides utility assistance to those in need.

Launched by the utility in December 2013, the program gathers voluntary contributions from participating customers by “rounding up” their monthly bills to the next dollar. For example, a customer’s bill of $110.73 would be automatically rounded up to $111.00, with the additional 27 cents going to the utility’s Good Neighbor Utility Assistance Fund.

The Good Neighbor Utility Assistance Fund provides emergency utility bill payment assistance to individuals and families in Kissimmee facing a temporary financial crisis. The fund dispersed nearly $65,000 in 2015.

On average, customers participating in Kissimmee Round-Up will contribute 50 cents each month. The most a customer would ever contribute in a single month would be 99 cents per account. By expanding that donation over a year, it could result in an average donation of roughly six dollars per year.

“This may seem like small change,” said KUA president and general manager Jim Welsh, “but multiplied by thousands of customers, it is small change that is making a big difference in our community. Your pennies can help power a home.”

Customers wishing to participate in the program can opt to have their bills automatically rounded up each month or make a one-time donation.

To enroll, visit http://services.kua.com/OnlineServices/Roundup or call KUA at (407) 933-9800.

Founded in 1901, KUA (www.kua.com) is Florida’s sixth largest community-owned utility powering 70,000 customers in Osceola County, Fla.