KISSIMMEE, Fla., August 17, 5:30 pm – Kissimmee Utility Authority (KUA) crews have restored power to more than 35,500 customers, or 62 percent, affected by Hurricane Charley. About 22,500 customers remain without power on Tuesday evening.
At the peak of the storm on Friday evening, all 58,000 KUA customers were without electricity.
Customers should call 407-933-7777 to report an outage. Customers may want to consider moving themselves and their families — especially those with special needs — to an alternate location during these extended outages.
Founded in 1901, KUA (https://www.kua.com) is Florida’s sixth largest community-owned utility providing electric service to 58,000 customers in Osceola County.
Four distribution centers have been established in Osceola County.
• Osceola Square Mall on Highway 192: ice, water and food.
• Robert Guevara Community Center in BVL, 501 Florida Parkway: limited ice only.
• The Lowe’s Distribution Center, 2561 Ham Brown Road near Poinciana: ice and water only.
• The Old Holiday Chevrolet Dealership (3550 13th Street, Saint Cloud), next to Checkers on State Road Highway 192: ice and water only.
• If you need oxygen, please check with your usual supplier.
• If that resource is not available, small oxygen tanks can be traded out for a full tank at the Saint Cloud Senior Center 24 hours a day.
• Generators: Do not place your generator in the house or garage due to carbon monoxide poisoning.
• Use common sense when grilling: do not do this inside or under the carport.
• No burning of yard debris in Osceola County for 7 days.
• Make sure that your breakers don’t trip when the electric comes back on.
• Take items off of your stove and be sure to turn your burners off if the electricity fails.
• Do not use cords from an energized place to one without electric.
• Normal garbage collection will resume today.
• Neighborhoods will have garbage collection on their regularly scheduled pick up day. Please be patient, there may be some delays.
• The county has approved all haulers to work past 7:00 p.m.
• All hurricane debris should be separated and placed three feet from the street.
• Pick up will begin today and last for several weeks.
• Osceola County received a federal declaration for individual assistance, public assistance and hazard mitigation. Residents needing FEMA assistance should call 1-800-621-3362 to apply for assistance.
• Financial donations can be made to any local Salvation Army location or on line at www.salvationarmy.org or by calling 1-800-Salarmy.
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Chris M. Gent
Manager of Corporate Communications
Kissimmee Utility Authority
1701 W. Carroll Street
Kissimmee, FL 34741-6804
(407) 933-7777, ext. 1116
Fax (407) 933-1761