KISSIMMEE, Fla., October 4, 2016 – In anticipation of a potential impact from Hurricane Matthew later this week, Kissimmee Utility Authority has activated its emergency operations plan.
The utility operates at Alert Level 1 during hurricane season and advances to Alert Level 2 once the storm is within 72 hours of impacting its 85-square mile service territory in Osceola County.
Depending on its path, Hurricane Matthew is capable of causing widespread power outages. In addition, restoration may be hampered by flooding, downed trees or other obstacles. KUA crews are prepared to work long hours after the storm passes, restoring service to customers as quickly and as safely as possible.
Customers who experience a power outage are asked to call the utility’s 24-hour outage line at 407-933-9898. After severe weather, KUA crews restore power by repairing power plants, transmission lines, substations and main distribution lines. Once the main power lines are repaired, crews turn their attention to individual customer outages. KUA’s real-time outage map can be viewed at https://goo.gl/BStSzO.
To assist residents with storm preparations, KUA has developed a comprehensive storm preparedness guide. The 40-page handbook can be downloaded from the utility’s website at www.kua.com/hurricane.
Founded in 1901, KUA (https://kua.com) is Florida’s sixth largest community-owned utility, powering 70,000 customers in Osceola County, Florida.