KISSIMMEE, Fla., August 28, 1:00 p.m. – Kissimmee Utility Authority (KUA) is watching Tropical Storm Ernesto closely and reviewing the utility’s emergency procedures to restore electricity as quickly and safely as possible should the storm impact the Kissimmee area.
Currently, plans call for the utility’s customer service operating hours to remain on a normal schedule for the remainder of the week. Should the storm’s predicted track change or should forecast conditions for the area worsen, new information will be posted on the utility’s Web site, www.kua.com.
Tropical Storm Ernesto is expected to produce moderate wind and heavy rain in Central Florida which could result in broken branches and uprooted trees falling on lines causing power outages.
Customers who experience a power outage are asked to call the utility’s 24-hour outage line at 407-933-7777. After severe weather, KUA crews restore power by repairing power plants, transmission lines, substations and main distribution lines. Once the main power lines are repaired, crews turn their attention to individual customer outages.
KUA cautions the public to stay away from power lines that are down or dangling. Report such hazardous conditions to the utility as soon as possible. Do not touch fallen or low-hanging wires and make sure that children stay away from them. It is always possible that these lines could be energized.
To help residents prepare for hurricane season, KUA has developed a 40-page hurricane handbook which can be downloaded in both English and Spanish at https://www.kua.com/hurricane.
Founded in 1901, KUA (www.kua.com) is Florida’s sixth largest community-owned utility providing electric and telecommunication services to 170,000 residents in five Central Florida counties.
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Chris M. Gent
(407) 933-7777 x 1116