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Damage Assessment and Restoration Will Continue on Monday

KISSIMMEE, Fla., September 5, 7:30 p.m. – Kissimmee Utility Authority (KUA) crews worked through the day on Sunday restoring power outages caused by Hurricane Frances. At the peak of the storm at 3:00 p.m. Sunday, more than 21,100 KUA customers were without electricity. By 7 p.m. Sunday, crews had restored more than 9,918 of those customers.

About 11,182 customers remained without power Sunday evening.

Damage assessment and restoration efforts began early Sunday — even before the storm had passed. KUA began restoring power by focusing first on its transmission and main distribution lines and substations. This restores power to the largest number of customers as quickly as possible. Once substations and transmission and main distribution lines have been repaired, KUA will focus all its crews on restoring service to tap lines and service wires to individual homes and businesses.

Customers should call 407-933-7777 to report an outage. Customers may want to consider moving themselves and their families — especially those with special needs — to an alternate location during extended outages.

Founded in 1901, KUA is Florida’s sixth largest community-owned utility providing electric service to 58,000 customers in Osceola County.

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Chris M. Gent
Manager of Corporate Communications
Kissimmee Utility Authority
1701 W. Carroll Street
Kissimmee, FL 34741-6804
(407) 933-7777, ext. 1116
Fax (407) 933-1761
Cell (407) 414-3349