Start, Stop & Transfer

Moving just got easier! Whether you’re a new customer starting service or an existing one needing to cancel or transfer your service, you’re in the right place.

Start New
Utility Service

Welcome! Click here to get started… literally.

Request New KUA Service

Request Service - Corporations

Cancel Utility
Service

For the current KUA account holder only.

Cancel service

Transfer Utility
Service

Moving to a new place within the
KUA territory?.

Transfer your KUA Service

Update Utility Account

Use this form to have your bill mailed to an alternate address, update your phone numbers, personal information and/or e-mail address.

Update Now!

Customer Support

KUA’s Customer Service Center is open weekdays from 7 a.m. until 6 p.m. for both the call center and walk-in lobby.

Rental Property Management Assistance

Potential tenants see your property in a whole new light with the power turned on.

Builder & Contractors Assistance

Click here for electrical service requirements and forms for residential and commercial development.

Service TerritoryKUA's facilities and primary electric service territory.

Kissimmee Utility Authority
KUA's Carroll St. Facility
1701 W. Carroll St.
Kissimmee, Florida 34741

Local: 407-933-7777
Toll Free: 877-582-7700

driving directions

Osceola County History

Created in 1887, Osceola County is a 1,350 square mile
area comprised of 24 cities.

Learn more

Relocating to Kissimmee

Information List in order to make your move as easy as possible.

Learn more