Update Utility Account

Use this form to have your bill mailed to an alternate address, update your phone numbers, personal information and/or e-mail address.
(Located on your KUA Bill)

**Please note: If you don’t receive an immediate confirmation email in your inbox it is possible KUA did not get the information you submitted. If this occurs, please resubmit your information or call customer service at 407-933-9800. Thank you.


The Customer Service Center is available Monday-Friday from 7:00 AM till 6:00 PM excluding holidays to respond to online requests. If you need immediate attention please call 407-933-7777 24-hours a day.