Update Utility Account

Use this form to have your bill mailed to an alternate address, update your phone numbers, personal information and/or e-mail address.

This form is to be used solely by the current KUA account holder only and all information will be verified prior to processing.

Customer Information

    (Located on your KUA Bill)
    Date of Birth *

    New Mailing Address (Optional)

    If you want your bill mailed to a different address, please provide the following:

    Information Update Comments

    Submitting the Form

    After submitting the form, you will receive an email confirmation that the above information was sent to KUA's Customer Service Center for processing.

    *Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

    **Please note: If you don’t receive an immediate confirmation email in your inbox it is possible KUA did not get the information you submitted. If this occurs, please resubmit your information or call customer service at 407-933-9800. Thank you.

    The Customer Service Center is available Monday-Friday from 7:00 AM till 6:00 PM excluding holidays to respond to online requests. If you need immediate attention please call 407-933-7777 24-hours a day.