Welcome to the Kissimmee Utility Authority


Energy Saving Tips

KUA's Energy Book

Take a few moments to review this energy saving detective's notebook and share it with your family.

You'll be saying, "Aha!" when you see how easy it is to reduce your home energy use with our practical solutions.

Read the Energy-Saving Notebook

Kissimmee Utility Authority - KUA
KUA Outage Alerts

Visit KUA's Lineman's Rodeo Website!

The Toho Water Authority

The City of Kissimmee

Billing and Payments - The Kissimmee Utility Authority

KUA's Online Billing

Pay at local area Amscot locations

  • Pay Your Bill at Amscot - Utility payments can be made using cash only. The normal $1.00 transaction fee charged by Amscot will be paid by the utility, so there is no charge to the customer for this convenience. Amscot Financial has nine locations in Osceola County and 32 locations in Orange County. All Amscot locations are open seven days a week, including weekends and holidays. Select Amscot locations are open 24 hours a day. To find an office near you, call Amscot toll-free at 1-800-801-4444.

Paying by Phone and in Person

  • Customer Service Representatives can accept checking and credit card payments over the phone 24-hours a day. Call (407) 933-7777 or Toll Free (877) 582-7700.
  • KUA's Carroll St. facility is open for walk-in payments from 7:00 AM till 6:00 PM weekdays excluding holidays.
  • Payment Deposit Box - Customers can also use the payment deposit box 24-hours a day located at 1701 W. Carroll St. in Kissimmee.

KUA's Carroll St. Facility

Mailing and Business Address:

Kissimmee Utility Authority
1701 W. Carroll St.
Kissimmee, Florida 34741
Toll Free 877-582-7700