Contact KUA

The Customer Service Center is available Monday-Friday from 7:00 a.m. – 8:00 p.m. excluding holidays to respond to online requests. If you need immediate attention, please call 407-933-7777 24-hours a day.

KUA is closed in observance of the following holidays:

New Year’s Day
Martin Luther King JR. Day
Memorial Day
Independence Day
Labor Day
Veterans Day
Thanksgiving Day
Thanksgiving Holiday
Christmas Eve
Christmas Day


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*Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.



Mailing and Business Address

Kissimmee Utility Authority
1701 W. Carroll St. Kissimmee, Florida 34741
407-933-7777
Toll Free 877-582-7700
Map & Directions

For public records requests, please call 407-933-9883 Monday through Friday 8:00 a.m. to 4:30 p.m. or email records@kua.com.