The Customer Service Center is available Monday-Friday from 7:00 a.m. – 6:00 p.m. excluding holidays to respond to online requests. If you need immediate attention, please call 407-933-7777 24-hours a day.
KUA is closed in observance of the following holidays:
New Year’s Day
Martin Luther King JR. Day
Memorial Day
Independence Day
Labor Day
Veterans Day
Thanksgiving Day
Thanksgiving Holiday
Christmas Eve
Christmas Day
Other Helpful Links
- Report a Street Light Outage
- Pay My Bill
- Request New Service
- Update Utility Account
- Transfer Your Service
- Cancel Your Service
Mailing and Business Address
Kissimmee Utility Authority1701 W. Carroll St. Kissimmee, Florida 34741
407-933-7777
Toll Free 877-582-7700
Map & Directions