Customer Assistance Programs

KUA Good Neighbor Utility Assistance Program

Provides emergency utility bill payment assistance to individuals and families in Kissimmee facing a temporary financial crisis. The program is funded by customers who round up their bills, donations, and KUA’s dollar-for-dollar match on all donations.

Administered by:

Osceola Council on Aging
700 Generation Point
Kissimmee, FL 34744
407-846-8532

Low-Income Home Energy Assistance Program (LIHEAP)

Provides financial assistance to low-income households in meeting the cost of home heating and cooling to Osceola County residents.

Administered by:

Osceola Council on Aging
700 Generation Point
Kissimmee, FL 34744
407-846-8532

Osceola County COVID-19 Emergency Rental and Utility Assistance

Osceola County is currently collecting information so that we can assess the needs of citizens who may be impacted by community responses related to the Covid-19 virus. 

Administered by:

Osceola County

330 N Beaumont Ave
Kissimmee, FL 34741
407-742-8400

Catholic Charities of Central Florida
1771 N Semoran Blvd
Orlando, FL 32807
407-658-0999
1-888-658-2828
cflcc.org

ClearPoint Credit Counseling Solutions
877-877-1995
clearpoint.org

Florida Department of Children and Families – Central Region
400 W. Robinson St, Suite 1129
Orlando, FL 32801
407-317-7000
myflfamilies.com 

DIAL 2-1-1
866-728-8445
flairs.org


KUA reserves the right to withdraw from any relationship with any agency or organization without notice.