The Customer Service Center is available Monday-Friday from 7:00 a.m. – 6:00 p.m. excluding holidays to respond to online requests. If you need immediate attention please call 407-933-9800 24-hours a day.
Severe Outage Alerts
To receive updates from KUA on power restoration following a hurricane or major storm.
Street Light Outage
Use the form to notify KUA of a Streetlight in need of attention.
Report Utility Theft
Utility theft is illegal and raises rates of all of KUA’s customers. Help us stop utility theft today!
KUA provides a downloadable Customer Welcome Packet for new customers.
Public Records Requests
Request public records.
Map & Directions
The Customer Service Center is located at 1701 W. Carroll Street, Kissimmee, Florida 34741.
Contact the Kissimmee Utility Authority.