The Customer Service Center is available Monday-Friday from 7:00 a.m. – 6:00 p.m. (Effective June 26, 2017) excluding holidays to respond to online requests. If you need immediate attention please call 407-933-9800 24-hours a day.
Severe Outage Alerts
To receive updates from KUA on power restoration following a hurricane or major storm.
Map & Directions
The Customer Service Center is located at 1701 W. Carroll Street, Kissimmee, Florida 34741.