ADA NOTICE OF COMPLIANCE
Accommodations Provided
In accordance with the requirements of Title II of the Americans with Disabilities Act (ADA) of 1990, Kissimmee Utility Authority (KUA) does not discriminate on the basis of disability in the admission, access, or operations of its programs, services, activities or facilities. In accordance with Title II of the (ADA), when viewed in their entirety, KUA programs, services, activities and facilities are readily accessible to and usable by qualified individuals with disabilities.
Website Accessibility Statement
KUA is committed to ensuring that all of our customers and website users, including persons with disabilities, are able to access and use all of our services. With this commitment in mind, we are continuously seeking solutions to improve the accessibility and usability of our website.
We understand that website users who have disabilities may use our website with the assistance of technology, including screen readers, captioning, transcripts and other auxiliary aids and services. We are committed to providing all website users with information about our services and alternative ways we can offer those services.
We strive to ensure that our website will comply with all applicable accessibility guidelines and standards but recognize that alternatives to using the website should be available in the event that a user with a disability encounters a problem using our website. Should you encounter any inaccessible material or a barrier to the use of this website, please contact KUA’s ADA Coordinator/webmaster, Rob Morris at [email protected] or 407-933-9883.
Please be advised that our website is currently undergoing accessibility remediation with the goal of providing a better experience for customers and users with disabilities. During the remediation period, should you encounter any inaccessible material or a barrier to the use of this website, please contact KUA’s ADA Coordinator/webmaster, Rob Morris at [email protected] or 407-933-9883. We appreciate your patience and understanding.
In accordance with the requirements of Title II of the Americans with Disabilities Act, KUA will generally, upon request, provide appropriate aids and services leading to effective communication for qualified individuals with disabilities so they can participate equally in KUA’s programs, services, and activities.
Reasonable Modifications
KUA will make reasonable modifications to its policies, practices and programs to ensure that individuals with disabilities have an equal opportunity to enjoy all of its programs, services and activities.
The ADA does not require KUA to take any action that would fundamentally alter the nature of its programs or services, or which would impose an undue financial or administrative burden.
Accommodation Request
To make an accommodation request or file a complaint that a KUA program, service, activity or facility is not accessible to individuals with disabilities should be directed to KUA’s ADA Coordinator/webmaster, Rob Morris at [email protected] or 407-933-9883. If you are using assistive technology to access content on this website and the format of any material interferes with your ability to access it, please let us know the nature of your accessibility problem, the preferred format in which to receive the material, the webpage address of the requested material, your contact information and any other information that would allow us to better assist you and correct the problem.