News

KUA Prepares for Hurricane Ian

Posted September 26, 2022 at by & filed under News.

For immediate release — Sept. 26,  2022 KISSIMMEE — In anticipation of a potential impact from Hurricane Ian, Kissimmee Utility Authority has activated its Emergency Operations Plan. The utility is currently operating at Alert Level 3 and will advance to Alert Level 4 once the storm is within 24 hours of impacting its 85-square mile… Read more »

KUA Seeks Student Art Entries for 2023 Calendar of Electrical Safety

Posted September 2, 2022 at by & filed under News.

For immediate release — Sept. 2,  2022 KISSIMMEE — Kissimmee Utility Authority invites Osceola County students to showcase their artistic expression to promote electrical safety in the utility’s 29th Annual Calendar Art Contest. The annual contest is open to Osceola County students enrolled in Kindergarten through fifth grade, including public, charter, private, and homeschooled students…. Read more »

KUA Offices to close for Labor Day

Posted September 1, 2022 at by & filed under News.

For immediate release — Sep. 1,  2022 KISSIMMEE — Kissimmee Utility Authority’s customer service center and administrative offices will be closed in observance of Labor Day on Monday, Sept. 5. Regular utility business hours will resume on Tuesday, Sept. 6. Customers wishing to make a bill payment can do so through the utility’s automated telephone… Read more »

KUA Launches Text Message Program to Alert Customers About Scams

Posted August 31, 2022 at by & filed under News.

For immediate release — August 31,  2022 KISSIMMEE — Kissimmee Utility Authority announced today that customers can now opt-in to a new text-based scam alert system by texting SCAMALERT to 877-582-7700. The phone number from which the customer sends the text message must be registered to their KUA account. The new feature sends users text alerts… Read more »

KUA Launches New Customer Portal

Posted July 21, 2022 at by & filed under News.

For immediate release — July 21, 2022 KISSIMMEE — Kissimmee Utility Authority launched its new customer portal, my.kua.com, allowing customers to manage their KUA services through a comprehensive set of tools in a user-friendly dashboard.   The new portal gives customers the ability to view and pay bills, which was previously done through eBill, along with… Read more »