Posts Categorized: News

KUA Receives National Commendation for Electric Restoration Efforts in Florida, Puerto Rico

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Kissimmee Utility Authority today received a national commendation from the American Public Power Association for its support of electric power restoration efforts in Florida and Puerto Rico in 2017. Following Hurricane Irma in September, KUA restored power to its customers in Kissimmee within 75 hours of the storm before sending lineworkers and power plant technicians… Read more »

Heat Wave Spurs Record Electricity Use in Kissimmee

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KISSIMMEE, Fla., August 9, 2018 – Kissimmee Utility Authority’s 74,000 customers used more electricity Wednesday than at any time in the utility’s 117-year history, thanks to scorching temperatures and triple-digit heat indexes that had air conditioners working overtime. KUA recorded an instantaneous system peak of 374.5 megawatts (MW) at 4:55 p.m. Wednesday, eclipsing the previous… Read more »

KUA Earns High Scores in Customer Satisfaction

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KISSIMMEE, Fla., July 27, 2018 – Having knowledgeable and courteous employees, high system reliability, bills that are easy to understand and convenient payment options helped Kissimmee Utility Authority maintain high overall customer satisfaction scores in 2018, according to the results of a customer satisfaction survey released today by the utility. The 46-question survey, conducted by… Read more »

KUA Board Adopts $255 Million Budget

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The Kissimmee Utility Authority board of directors on Wednesday approved a $255 million operating and capital budget for fiscal year 2019. The vote came after a workshop and public hearing on the budget. The approved budget is a six percent decrease from the 2018 budget. The decrease is related to projections in fuel and purchased… Read more »

Bill Payment Scam Targets Small Businesses in Kissimmee

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KISSIMMEE, Fla., July 3, 2018 – Kissimmee Utility Authority is warning its customers to beware of an active bill payment scam targeting small businesses in Kissimmee. Since Monday, the utility has received multiple reports from businesses that have been threatened with service disconnection for unpaid account balances, even though these customers were not behind on… Read more »