Posts Categorized: News

Heat Wave Prompts Record-Breaking Electricity Use in Kissimmee

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KISSIMMEE, Fla., June 24, 2019 – For the second time in a month, Kissimmee residents have set a new all-time record for electricity use. Kissimmee Utility Authority recorded an instantaneous system peak of 388.8 megawatts (MW) at 4:37 p.m. Monday, eclipsing the previous record of 380.8 MW set on May 28. Monday’s above-normal temperatures combined… Read more »

KUA Earns High Scores in Customer Satisfaction Survey

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KISSIMMEE, Fla., June 13, 2019 – Excellent reliability, knowledgeable employees and concern for customer safety helped Kissimmee Utility Authority increase overall customer satisfaction in 2019, according to the results of a survey released Thursday by the utility. The 61-question survey, conducted by telephone by Cromwell, Connecticut-based research firm GreatBlue Research, Inc., measured customer satisfaction by… Read more »

Retired KUA President Honored with National Public Power Service Award

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KISSIMMEE, Fla., June 12, 2019 – Retired Kissimmee Utility Authority president and general manager Jim Welsh was honored Tuesday by the American Public Power Association for his service to the association. APPA presented its Harold Kramer-John Preston Personal Service Award to Welsh as part of its national conference in Austin, Texas. Welsh retired on March… Read more »

KUA Releases 2019 Hurricane Preparedness Guide

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KISSIMMEE, Fla., June 1, 2018 – Kissimmee Utility Authority today released its 2019 Osceola Hurricane Handbook, a free comprehensive preparedness guide offered annually to Osceola County residents. A partnership between KUA, Osceola County, the cities of Kissimmee and St. Cloud, Toho Water Authority, UF IFAS Extension in Osceola County and Positively Osceola, the 40-page handbook… Read more »

Kissimmee Sets All-Time Record for Electricity Usage

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KISSIMMEE, Fla., May 28, 2019 – Kissimmee residents used more electricity Tuesday than at any other time in the utility’s 118-year history, thanks to scorching temperatures and triple-digit heat indexes that had air conditioners working overtime. Kissimmee Utility Authority recorded an instantaneous system peak of 380.8 megawatts (MW) at 5:13 p.m. Tuesday, eclipsing the previous… Read more »