Report a Power Outage Quickly
The fastest way to report a power outage to KUA is by text message. Text “Out” to (877) 582-7700 and follow the prompts to have your outage recorded. You will receive a confirmation of your message, a link to the outage map and updates when the issue has been resolved. Note: Your mobile phone number must be associated with your KUA account for the texting process to work. Please contact KUA at 407-933-7777 or via Live Chat to add or modify your account information.
Other Options for Reporting a Power Outage
· Live Chat
Report a Power Outage using Live Chat. Click the Live Chat option from the Menu on KUA.com. This feature is staffed 24 hours per day during major storms, otherwise it is available during normal business hours.
· By Phone
Report a Power Outage by Phone, Dial 407-933-9898, Select Option 1. This service is available 24 hours per day.
To receive updates from KUA on power restoration following a hurricane or major storm:
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