Ways to Pay My Bill

A variety of safe and secure payment options give you the flexibility to decide when and how to make a payment that fits your schedule and your lifestyle.

Pay online

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Pay your bill online
with eBill.

Pay my bill online

Pay in person

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Find a local Amscot
to pay by cash.

Find an Amscot

Mailing Address

Kissimmee Utility Authority
1701 W. Carroll St.
Kissimmee, Florida 34741.

billing & payments


Pay your bill online
signing up with eBill.

Sign up for Ebill

Online Payment

Requesting an Extension on my Bill.

Life happens, and there could be a time you need some flexibility when paying your bill. Qualified customers may be eligible to extend their bill’s due dates online. Find out the who, when and how of the program.

Learn More
Neighbors Greeting Each Other

Help your NeighborDonate to KUA's Good Neighbor Energy Fund.

Good Neighbor Utility Assistance Fund Logo

KUA's Good Neighbor Energy Fund is a voluntary customer contributory program that helps KUA customers experiencing financial difficulty pay their KUA utility bills in emergency situations.

Learn more

Customer Service Representative

Customer Assistance ProgramsKissimmee Utility Authority values our customers and our community.

There are several programs for residents who need assistance with their power bills on an ongoing as well as temporary basis. We’re here to help.

Learn More