Customer Assistance Programs

KUA | Pay My Bill | Customer Assistance Programs

Good Neighbor logo

KUA Good Neighbor Utility Assistance Program

Provides emergency utility bill payment assistance to individuals and families in Kissimmee facing a temporary financial crisis. The program is funded by customers who round up their bills, donations, and KUA’s dollar-for-dollar match on all donations.

Administered by:

Osceola Council on Aging
700 Generation Point
Kissimmee, FL 34744
407-846-8532


Promise logo

Promise – Florida Low-Income Home Energy Assistance Program (LIHEAP)

The new Promise platform simplifies LIHEAP access for Supplemental Nutrition Assistance Program (SNAP) approved customers by applying funds directly to utility bills. This new process streamlines verification, reduces delays and improves coordination with our community action agency, The Osceola Council on Aging.

Administered by:

Osceola Council on Aging
700 Generation Point
Kissimmee, FL 34744
407-846-8532


KUA reserves the right to withdraw from any relationship with any agency or organization without notice.