Start New Utility Service – Corporations

Service may be requested online by completing the form below and including a copy of your lease or purchase agreement and valid driver’s license or other form of government issued photo identification. You may also request service in person by visiting our main office at 1701 W Carroll Street in Kissimmee or mailing your request with the proper documents to our office.


New Account Holder Information
IRS-SS-4 Certification - Under penalties of perjury, I certify that the number show on this form is my correct Taxpayer Identification Number.
Small change can add up and help transform lives! Through this voluntary program, all money donated/received will go towards providing financial assistance through the Good Neighbor Utility Assistance Fund. If you choose to participate, your electric bill will be rounded up to the next whole dollar amount. For example, a customer’s bill of $110.73 would be automatically rounded up to $111.00, with the additional 27 cents going to the utility’s Good Neighbor Utility Assistance Fund. The donations are then matched dollar-for-dollar by the utility. The Good Neighbor Utility Assistance Fund provides emergency utility bill payment assistance to individuals and families in Kissimmee facing a temporary financial crisis.
Requirement: To begin service, all required documents must be uploaded. If you are unable to upload, you may email the documents to [email protected] or fax them to (407)-933-1936. You may also bring these items to our main office at 1701 W. Carroll St. in Kissimmee, prior to the requested service start date. Deposit: Electric service deposits are based on two times the 12 month average consumption. Deposits begin at $340.00 and are reviewed after 6 months to ensure the deposit amount is adequate. Terms and Agreement: By selecting the agree button, the account holder is authorizing KUA to activate service and to utilize the information obtained through this application. The account holder understands that a copy of the lease or purchase agreement must be received by KUA to complete the service activation process. The account holder also agrees that all information faxed to KUA is at the account holders own risk and agrees to hold KUA harmless for any liability suffered by the account holder or anyone else due to the facsimile transmission of this information. By submitting this application, I understand that I am on notice from KUA that my services may be initiated immediately without further notice. I also understand and agree that it is the account-holder or account-holder representative’s sole responsibility to notify KUA if such immediate restoration or initiation is not desired.
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* You must agree for the form to process.

* Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.


**Please note: If you do not receive an immediate confirmation email in your inbox it is possible KUA did not get the information you submitted. If this occurs, please resubmit your information or call customer service at 407-933-9800. Thank you.