Posts Tagged: coronavirus

KUA to Reopen Lobby Monday

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KISSIMMEE, Fla., June 4, 2020 – Kissimmee Utility Authority announced today that it will reopen its lobby to customers on Monday, June 8. Located at 1701 W. Carroll Street in Kissimmee, the customer service center will be open from 7 a.m. until 6 p.m., Monday through Friday, excluding holidays. KUA has adopted the countywide “We’ve… Read more »

KUA to Lower Customer Bills Through August in Response to COVID-19 Pandemic

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helping hands

KISSIMMEE, Fla., April 10, 2020 – In an effort to provide financial relief during the ongoing coronavirus (COVID-19) pandemic, the Kissimmee Utility Authority today announced it will utilize up to $8 million to offset fuel expenses for its residential and commercial customers, beginning May 1. As an example, the utility said residential customers who use… Read more »

KUA Expands Assistance Programs to Support Customers During Coronavirus Pandemic

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Trucks in front of utility headquarters building

KISSIMMEE, Fla., April 1, 2020 – Kissimmee Utility Authority continues to monitor the impacts of COVID-19 (coronavirus) across its Osceola County service area. The utility is committed to performing its important role of delivering safe and reliable energy to its customers during this critical time. In its continuing response to the pandemic, KUA is supporting… Read more »

Tips to Reduce Household Energy Use During COVID-19 Pandemic

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Woman doing laundry

With more people remaining at home for extended periods of time because of the coronavirus outbreak, households may see an unexpected increase in their monthly energy usage. Kissimmee Utility Authority understands the increasing financial hardships facing families and businesses and offers these helpful room-by-room tips to reduce home energy costs: Living/Family Room * Lower the… Read more »

KUA Halts Disconnections During Coronavirus

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Kissimmee Utility Authority is committed to maintaining reliable service, while also doing our part to limit the spread of coronavirus. We know this could be a time of hardship or financial difficulty for our customers, and we believe no customer should have to worry about losing service during this critical time. Therefore, we have temporarily… Read more »