The Customer Service Center is available Monday-Friday from 7:00 a.m. – 6:00 p.m. excluding holidays to respond to online requests. If you need immediate attention, please call 407-933-7777 24-hours a day.
- Phone: 407-933-9800 or toll-free at 877-582-7700
- Fax: 407-933-1936
- Live Chat – temporarily unavailable
- Email: [email protected]
- Customer Support
KUA is Closed in Observance of the Following Holidays
- New Year’s Day
- Martin Luther King JR. Day
- Memorial Day
- Independence Day
- Labor Day
- Veterans Day
- Thanksgiving Day
- Thanksgiving Holiday
- Christmas Eve
- Christmas Day
Use this Form to Contact KUA
Mailing and Business Address
Kissimmee Utility Authority
1701 W. Carroll Street
Kissimmee, FL 34741