KUA | Media Center |
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KUA Offices to close for Veterans Day
KISSIMMEE, Nov. 5 2020 – Kissimmee Utility Authority’s customer service center and administrative offices will be closed in observance of Veterans Day on Wednesday, Nov. 11. Regular utility business hours will resume on Thursday, Nov. 12. Customers wishing to make a bill payment can do so through the utility’s automated telephone system at 407-933-7777, online…
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KUA Seeks Student Art Entries for 2021 Electrical Safety Calendar
For immediate release – Oct. 8, 2020 Kissimmee — Kissimmee Utility Authority invites Osceola County students to showcase their artistic expression to promote electrical safety in the utility’s 27th Annual Calendar Art Contest. The annual contest is open to Osceola County students enrolled in Kindergarten through sixth grade, including public, charter, private, and homeschooled…
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Tiffany Henderson Appointed Director of Corporate Communications at KUA
KISSIMMEE, Fla., October 2, 2020 – Kissimmee Utility Authority has appointed Tiffany Henderson as the utility’s Director of Corporate Communications, effective Oct. 5. She brings more than a decade of experience in communications, public relations and media relations planning, execution, and strategy to the position. Henderson will report to KUA president and general manager Brian…
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KUA Board Adopts $229 Million Budget
KISSIMMEE, Fla., July 1, 2020 – The Kissimmee Utility Authority board of directors on Wednesday approved a $229 million operating and capital budget for fiscal year 2021. The vote came after several Board discussions and a public hearing on the budget. The approved budget is a three percent increase from the 2020 budget. The increase…
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Major Solar Energy Project Now Providing Power to Kissimmee
KISSIMMEE, Fla., June 30, 2020 – Customers of Kissimmee Utility Authority and five other Florida public power utilities are now receiving energy from the first two solar farms that are part of the Florida Municipal Solar Project, a large-scale renewable energy project that will enable KUA to provide solar power in the most cost-effective way.…
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KUA Offices Closed for Independence Day
KISSIMMEE, Fla., June 25, 2020 – Kissimmee Utility Authority’s customer service center and administrative offices will be closed in observance of Independence Day on Friday, July 3. Regular utility business hours will resume on Monday, July 6. Customers wishing to make a bill payment over the holiday weekend can do so through the utility’s automated…
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KUA Earns High Marks for Customer Satisfaction
KISSIMMEE, Fla., June 17, 2020 – Maintaining high system reliability, being open and honest about company operations and policies and responding promptly to customer needs helped Kissimmee Utility Authority boost overall customer satisfaction in 2020, according to the results of a third-party survey released Wednesday by the utility. The 62-question telephone survey, conducted by Glastonbury,…
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KUA Chairman Receives National Public Official Award
KISSIMMEE, Fla., June 9, 2020 – Kathleen Thacker, board chairman of Kissimmee Utility Authority, today received the Spence Vanderlinden Public Official Award from the American Public Power Association at its annual conference and business meeting, held virtually this year. The award was initiated in 1984 to recognize personal service to APPA by elected and appointed…
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KUA to Reopen Lobby Monday
KISSIMMEE, Fla., June 4, 2020 – Kissimmee Utility Authority announced today that it will reopen its lobby to customers on Monday, June 8. Located at 1701 W. Carroll Street in Kissimmee, the customer service center will be open from 7 a.m. until 6 p.m., Monday through Friday, excluding holidays. KUA has adopted the countywide “We’ve…
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KUA Releases 2020 Hurricane Preparedness Guide
KISSIMMEE, Fla., June 1, 2020 – Kissimmee Utility Authority today released its 2020 Osceola Hurricane Handbook, a free comprehensive preparedness guide offered annually to Osceola County residents. A partnership between KUA, Osceola County, the cities of Kissimmee and St. Cloud, Toho Water Authority, UF IFAS Extension in Osceola County and Positively Osceola, the 40-page handbook…