KUA | Media Center |
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KUA Offices Closed for Independence Day
KISSIMMEE, Fla., June 28, 2019 – Kissimmee Utility Authority’s customer service center and administrative offices will be closed in observance of Independence Day on Thursday, July 4. Regular utility business hours will resume on Friday, July 5. Customers wishing to make a bill payment over the holiday can do so through the utility’s automated telephone…
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It’s a Solar-bration: KUA Unveils Solar Energy Education Trailer
KISSIMMEE, Fla., June 27, 2019 – Kissimmee Utility Authority has unveiled a solar energy demonstration trailer (video) to educate utility customers and students on solar energy production and battery storage, as well as energy conservation measures. Dubbed the “SunCatcher,” the towable trailer features an expanding solar array of 14 photovoltaic panels totaling 1.6 kilowatts (kW),…
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Kissimmee Sets Another Electricity-Usage Record
KISSIMMEE, Fla., June 25, 2019 – For the second consecutive day, residents of Kissimmee have set a new all-time record for electricity use. Kissimmee Utility Authority recorded an instantaneous system peak of 398.1 megawatts (MW) at 4:40 p.m. Tuesday, eclipsing Monday’s record of 388.8 MW. Above-normal temperatures combined with high humidity created a heat index…
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Heat Wave Prompts Record-Breaking Electricity Use in Kissimmee
KISSIMMEE, Fla., June 24, 2019 – For the second time in a month, Kissimmee residents have set a new all-time record for electricity use. Kissimmee Utility Authority recorded an instantaneous system peak of 388.8 megawatts (MW) at 4:37 p.m. Monday, eclipsing the previous record of 380.8 MW set on May 28. Monday’s above-normal temperatures combined…
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KUA Earns High Scores in Customer Satisfaction Survey
KISSIMMEE, Fla., June 13, 2019 – Excellent reliability, knowledgeable employees and concern for customer safety helped Kissimmee Utility Authority increase overall customer satisfaction in 2019, according to the results of a survey released Thursday by the utility. The 61-question survey, conducted by telephone by Cromwell, Connecticut-based research firm GreatBlue Research, Inc., measured customer satisfaction by…
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Retired KUA President Honored with National Public Power Service Award
KISSIMMEE, Fla., June 12, 2019 – Retired Kissimmee Utility Authority president and general manager Jim Welsh was honored Tuesday by the American Public Power Association for his service to the association. APPA presented its Harold Kramer-John Preston Personal Service Award to Welsh as part of its national conference in Austin, Texas. Welsh retired on March…
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KUA Releases 2019 Hurricane Preparedness Guide
KISSIMMEE, Fla., June 1, 2018 – Kissimmee Utility Authority today released its 2019 Osceola Hurricane Handbook, a free comprehensive preparedness guide offered annually to Osceola County residents. A partnership between KUA, Osceola County, the cities of Kissimmee and St. Cloud, Toho Water Authority, UF IFAS Extension in Osceola County and Positively Osceola, the 40-page handbook…
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Kissimmee Sets All-Time Record for Electricity Usage
KISSIMMEE, Fla., May 28, 2019 – Kissimmee residents used more electricity Tuesday than at any other time in the utility’s 118-year history, thanks to scorching temperatures and triple-digit heat indexes that had air conditioners working overtime. Kissimmee Utility Authority recorded an instantaneous system peak of 380.8 megawatts (MW) at 5:13 p.m. Tuesday, eclipsing the previous…
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Utility Offices Closed for Memorial Day
KISSIMMEE, Fla., May 23, 2019 – Kissimmee Utility Authority’s customer service center and administrative offices will be closed in observance of Memorial Day on Monday, May 27. Regular utility business hours will resume on Tuesday, May 28. Customers wishing to make a bill payment over the holiday weekend can do so through the utility’s automated…
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KUA Wins 8 Regional Public Relations Awards
KISSIMMEE, Fla., April 24, 2019 – Kissimmee Utility Authority won eight awards at the 2019 Image Awards, an annual competition sponsored by the Orlando Area Chapter of the Florida Public Relations Association. The winners were announced Tuesday evening in a ceremony held at Rollins College in Winter Park. The Image Awards competition recognizes companies and…