KISSIMMEE — Kissimmee Utility Authority encourages customers to prepare for several days of colder than usual temperatures impacting Osceola County through Monday. While power outages are unlikely, KUA is sharing safety and preparedness guidance so customers know what to do in the event of a temporary outage during the cold.
Forecasts indicate overnight temperatures in Central Florida may drop to 24–29 degrees, with unusually low daytime highs. These conditions are increasing electricity demand across Florida and much of the Central and Eastern United States.
KUA and its power supply partners are working around the clock to maintain reliable service. Power plants have been winterized, fuel supplies are being carefully managed, and all available generation resources are ready to operate throughout this cold weather event.
What Customers Should Do if a Power Outage Occurs
In the unlikely event of a power outage during cold weather, KUA recommends customers take the following steps to stay safe:
- Keep doors and windows closed to retain heat.
- Dress in layers and use blankets to stay warm.
- Use flashlights instead of candles to reduce fire risk.
- Charge your cellphones and other essential devices in advance of the incoming weather.
- Make sure you have batteries for flashlights and other emergency equipment.
- Do not use charcoal grills, propane heaters, or generators indoors or in enclosed spaces, as they can produce deadly carbon monoxide.
Customers who experience a power outage can report it quickly by texting the word “out” to 877-582-7700. This is the fastest way to notify KUA about an outage. KUA’s outage map can be viewed at kua.com/map. Customers are also encouraged to stay informed throughout the cold weather event by following KUA on facebook.com/mykua
Managing Energy Use and Costs
To help manage energy use and costs during the peak hours of Sunday, 7 to 10 a.m., and Monday, 6 to 9 a.m., KUA encourages customers to:
- Keep thermostats at the lowest comfortable setting. KUA recommends 68 degrees, adjusting temperatures during non-peak hours as needed.
- Take advantage of natural sunlight during the day to help warm your home.
- Turn off pool heaters during peak hours.
- Avoid charging electric vehicles during peak hours.
- Reduce hot water use during peak hours.
- Reverse ceiling fans so they rotate clockwise at a low speed to circulate warm air.
KUA appreciates customers’ cooperation during this cold-weather event. Small, proactive steps help support system reliability while keeping the community safe and comfortable.
Founded in 1901, KUA is Florida’s sixth-largest community-owned utility, powering 100,000 customers in Osceola County, Florida. For more information, visit www.kua.com.