Blog

We understand that our customers are paying higher prices for just about everything including their energy bills. Record high fuel prices not only impact what you pay at the pump, they also affect your energy bill. The price of natural gas has risen more than 300% since July of 2020, and that’s one reason why… Read more »

Kissimmee Utility Authority launched its new customer portal, my.kua.com, allowing customers to manage their KUA services through a comprehensive set of tools in a user-friendly dashboard.   The new portal gives customers the ability to view and pay bills, which was previously done through eBill, along with enhancements such as the ability to start, stop… Read more »

Valentine’s Day is here and Kissimmee Utility Authority is warning residents about the public safety risks associated with helium-filled Mylar or metallic balloons. More metallic balloons are sold on Valentine’s Day than any other holiday and, not surprisingly, it’s also the same day that utilities across the country experience numerous metallic balloon-related power outages. Metallic… Read more »

The National Oceanic and Atmospheric Administration’s outlook for the 2020 Atlantic hurricane season indicates that an above-normal season is most likely, with the possibility of it being extremely active. The outlook calls for a 60% chance of an above-normal season, followed by a 30% chance of a near-normal season and a 10% chance of a… Read more »