Category: News

Kissimmee Utility Authority has begun construction on a new $20 million electrical substation in Kissimmee, the largest substation in its 85-square mile service area. The Domingo Toro Substation will provide power for current and future customers in east Kissimmee, including NeoCity—a new 500-acre master-planned technology district being developed by Osceola County. NeoCity is slated to…

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Kissimmee Utility Authority today received a national commendation from the American Public Power Association for its support of electric power restoration efforts in Florida and Puerto Rico in 2017. Following Hurricane Irma in September, KUA restored power to its customers in Kissimmee within 75 hours of the storm before sending lineworkers and power plant technicians…

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KISSIMMEE, Fla., August 9, 2018 – Kissimmee Utility Authority’s 74,000 customers used more electricity Wednesday than at any time in the utility’s 117-year history, thanks to scorching temperatures and triple-digit heat indexes that had air conditioners working overtime. KUA recorded an instantaneous system peak of 374.5 megawatts (MW) at 4:55 p.m. Wednesday, eclipsing the previous…

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KISSIMMEE, Fla., July 27, 2018 – Having knowledgeable and courteous employees, high system reliability, bills that are easy to understand and convenient payment options helped Kissimmee Utility Authority maintain high overall customer satisfaction scores in 2018, according to the results of a customer satisfaction survey released today by the utility. The 46-question survey, conducted by…

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The Kissimmee Utility Authority board of directors on Wednesday approved a $255 million operating and capital budget for fiscal year 2019. The vote came after a workshop and public hearing on the budget. The approved budget is a six percent decrease from the 2018 budget. The decrease is related to projections in fuel and purchased…

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KISSIMMEE, Fla., July 3, 2018 – Kissimmee Utility Authority is warning its customers to beware of an active bill payment scam targeting small businesses in Kissimmee. Since Monday, the utility has received multiple reports from businesses that have been threatened with service disconnection for unpaid account balances, even though these customers were not behind on…

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Kissimmee Utility Authority has been lighting the city of Kissimmee since 1901. On Wednesday evening, we’ll light the sky, too. KUA is a proud sponsor of Kissimmee’s Monumental 4th of July Celebration on Wednesday, July 4 at Kissimmee Lakefront Park. Festivities kick off at 5:00 p.m. and will culminate with a spectacular fireworks display over…

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KISSIMMEE, Fla., July 2, 2018 – Kissimmee Utility Authority’s customer service center and administrative offices will be closed in observance of Independence Day on Wednesday, July 4. Regular utility business hours will resume on Thursday, July 5. Customers wishing to make a bill payment over the holiday can do so through the utility’s automated telephone…

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KISSIMMEE, Fla., June 13, 2018 – Kissimmee Utility Authority linemen joined lineworkers from public power communities across the state at the Florida Cabinet meeting today where they were recognized for their service to their communities and outstanding performance at two recent lineworker competitions. The group of public power lineworkers were presented with a resolution by…

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KISSIMMEE, Fla., June 6, 2018 – By unanimous consent, the Kissimmee City Commission on Tuesday appointed Ethel Urbina to a second five-year term on the Kissimmee Utility Authority board of directors. Urbina has served on the board since Oct. 1, 2013. Urbina is a real estate broker and owner of Mercedes Investments, LLC in Kissimmee.…

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