Posts Categorized: News

KUA Expands Assistance Programs to Support Customers During Coronavirus Pandemic

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Trucks in front of utility headquarters building

KISSIMMEE, Fla., April 1, 2020 – Kissimmee Utility Authority continues to monitor the impacts of COVID-19 (coronavirus) across its Osceola County service area. The utility is committed to performing its important role of delivering safe and reliable energy to its customers during this critical time. In its continuing response to the pandemic, KUA is supporting… Read more »

KUA Launches New Online Customer Portal

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customer portal shown on various devices

KISSIMMEE, Fla., March 25, 2020 – Customers of Kissimmee Utility Authority are now able to more easily access their accounts through a newly developed, mobile-friendly account management portal, launched by the utility on March 20. The portal,, gives customers the ability to complete some of the most common functions associated with their accounts, from… Read more »

KUA Halts Disconnections During Coronavirus

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Kissimmee Utility Authority is committed to maintaining reliable service, while also doing our part to limit the spread of coronavirus. We know this could be a time of hardship or financial difficulty for our customers, and we believe no customer should have to worry about losing service during this critical time. Therefore, we have temporarily… Read more »

‘Kissimmee Round-Up’ Program Tops 4,000 Subscribers

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Kissimmee Round Up logo

KISSIMMEE, Fla., March 10, 2020 – The Kissimmee Utility Authority this week enrolled its 4,000th customer in the utility’s Kissimmee Round-Up program. Launched by the utility in 2013, the program gathers voluntary contributions from participating customers by “rounding up” their monthly bills to the next dollar. For example, a customer’s bill of $110.73 would be… Read more »