Posts Categorized: News

KUA Offices Closed for Independence Day

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Photo of the Constitution and American Flag - Fourth of July

KISSIMMEE, Fla., June 28, 2019 – Kissimmee Utility Authority’s customer service center and administrative offices will be closed in observance of Independence Day on Thursday, July 4. Regular utility business hours will resume on Friday, July 5. Customers wishing to make a bill payment over the holiday can do so through the utility’s automated telephone… Read more »

It’s a Solar-bration: KUA Unveils Solar Energy Education Trailer

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SunCatcher Solar Energy Education Trailer

KISSIMMEE, Fla., June 27, 2019 – Kissimmee Utility Authority has unveiled a solar energy demonstration trailer (video) to educate utility customers and students on solar energy production and battery storage, as well as energy conservation measures. Dubbed the “SunCatcher,” the towable trailer features an expanding solar array of 14 photovoltaic panels totaling 1.6 kilowatts (kW),… Read more »

Kissimmee Sets Another Electricity-Usage Record

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Kissimmee Sets Another New Electricity-Usage Record

KISSIMMEE, Fla., June 25, 2019 – For the second consecutive day, residents of Kissimmee have set a new all-time record for electricity use. Kissimmee Utility Authority recorded an instantaneous system peak of 398.1 megawatts (MW) at 4:40 p.m. Tuesday, eclipsing Monday’s record of 388.8 MW. Above-normal temperatures combined with high humidity created a heat index… Read more »

Heat Wave Prompts Record-Breaking Electricity Use in Kissimmee

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KISSIMMEE, Fla., June 24, 2019 – For the second time in a month, Kissimmee residents have set a new all-time record for electricity use. Kissimmee Utility Authority recorded an instantaneous system peak of 388.8 megawatts (MW) at 4:37 p.m. Monday, eclipsing the previous record of 380.8 MW set on May 28. Monday’s above-normal temperatures combined… Read more »

KUA Earns High Scores in Customer Satisfaction Survey

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KISSIMMEE, Fla., June 13, 2019 – Excellent reliability, knowledgeable employees and concern for customer safety helped Kissimmee Utility Authority increase overall customer satisfaction in 2019, according to the results of a survey released Thursday by the utility. The 61-question survey, conducted by telephone by Cromwell, Connecticut-based research firm GreatBlue Research, Inc., measured customer satisfaction by… Read more »