News Releases


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For immediate release — Oct. 12,  2022 KISSIMMEE — Kissimmee Utility Authority announced today that customers can now elect to receive their energy bill in Spanish in the mail or via its customer portal, my.kua.com. Customers who wish to take advantage of this new option can text “factura” to 877-582-7700. The Spanish word “factura” translates… Read more »

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Award recognizes plant’s record of providing affordable, reliable and clean power For immediate release — Oct. 6,  2022 KISSIMMEE — Cane Island Power Park received a Top Plant Award from POWER Magazine for its continued success in providing affordable, reliable and clean power. The power generating facility is one of five natural gas-fired power plants… Read more »

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For immediate release — Oct. 5,  2022 KISSIMMEE — During its monthly meeting held Wednesday, the Kissimmee Utility Authority board of directors welcomed a returning board member and held its annual election of officers. Rae Hemphill, a retired information technologist, took the oath of office to begin a new five-year term on the board which… Read more »

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For immediate release — Sept. 30,  2022 KISSIMMEE — Kissimmee Utility Authority’s Customer Service Center will reopen to customers on Monday, Oct. 3. Located at 1701 W. Carroll Street in Kissimmee, the customer service center will resume normal business hours from 7 a.m. until 6 p.m., Monday through Friday, excluding holidays. Customers can also make… Read more »

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For immediate release — Sept. 29,  2022 KISSIMMEE — Kissimmee Utility Authority (KUA) made substantial progress Thursday as crews restored power to more than 90 % of customers and continue restoration efforts in the aftermath of Hurricane Ian. As strong winds suspended restoration efforts in bucket trucks around 7:45 p.m. Wednesday, crews were still able… Read more »

Media Contacts

Tiffany Henderson
Director of Corporate Communications
407-933-9836
thenderson@kua.com