News Releases


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KISSIMMEE, Fla., August 31, 2018 – Kissimmee Utility Authority’s customer service center and administrative offices will be closed in observance of Labor Day on Monday, Sept. 3. Regular utility business hours will resume on Tuesday, Sept. 4. Customers wishing to make a bill payment over the holiday weekend can do so through the utility’s automated… Read more »

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Kissimmee Utility Authority has begun construction on a new $20 million electrical substation in Kissimmee, the largest substation in its 85-square mile service area. The Domingo Toro Substation will provide power for current and future customers in east Kissimmee, including NeoCity—a new 500-acre master-planned technology district being developed by Osceola County. NeoCity is slated to… Read more »

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Kissimmee Utility Authority today received a national commendation from the American Public Power Association for its support of electric power restoration efforts in Florida and Puerto Rico in 2017. Following Hurricane Irma in September, KUA restored power to its customers in Kissimmee within 75 hours of the storm before sending lineworkers and power plant technicians… Read more »

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KISSIMMEE, Fla., August 9, 2018 – Kissimmee Utility Authority’s 74,000 customers used more electricity Wednesday than at any time in the utility’s 117-year history, thanks to scorching temperatures and triple-digit heat indexes that had air conditioners working overtime. KUA recorded an instantaneous system peak of 374.5 megawatts (MW) at 4:55 p.m. Wednesday, eclipsing the previous… Read more »

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KISSIMMEE, Fla., July 27, 2018 – Having knowledgeable and courteous employees, high system reliability, bills that are easy to understand and convenient payment options helped Kissimmee Utility Authority maintain high overall customer satisfaction scores in 2018, according to the results of a customer satisfaction survey released today by the utility. The 46-question survey, conducted by… Read more »

Media Contacts

Chris Gent
Vice President of Corporate Communications
407-933-9836
cgent@kua.com
Annabella Pujalte
Communications Specialist
407-933-9839
apujalte@kua.com